Frequently Asked Questions


  • Free Ground Shipping within the United States.
  • Hawaii, Alaska, and Canada are $10
  • International shipping is $25 for all orders under $200
  • Orders outside of the US can take at least 14 days.
  • Email us if you’re in a hurry and we can try to help!

Expecting My Order

  • We process and ship orders within 5 business days.
  • If a style is sold out, it will ship in 2 weeks.
  • We will send tracking when your jewelry is on its way!


  • All repairs are free within 6 months, when you cover all shipping costs.
  • After 6 months we charge for repairs or give you a discount on your next purchase.
  • Repairs can take up to 4 weeks.
  • All repairs must be approved prior to sending back product.


  • We hope you love your purchase, but if you decide otherwise, we will process a return or exchange within 7 days of the delivery date.
  • All returns or exchanges must be approved prior to sending back jewelry.
  • All exchanged items are final sale.
  • All items must be in pristine condition for the return or exchange to be processed.
  • We do not replace lost or stolen items.
  • All items purchased with a discount code are final sale
  • And Every items purchased from other retailers cannot be returned or exchanged with us


  • Any other questions? Email us at